A Better Living Home Care Agency
(Sacramento)

9719 Lincoln Village, Suite 609
Sacramento, California 95827
(916) 361‑3000

A Better Living Home Care Agency
(Walnut Creek/Concord)

2280 Diamond Boulevard, Suite 580
Concord, California 94520
(925) 680‑0300

About A Better Living Home Care Agency

We are driven by our mantra “You Deserve Great Care©.” Our clients have made great contributions to their families and society throughout their lives, and they deserve the best. Our goal is to provide a great care experience that enables our clients to remain in the comfort and familiarity of their own homes without sacrificing their independence or dignity. They deserve no less!

Why We Started A Better Living Home Care Agency

In 2000, while working as executives for one of the nation’s largest in home care corporations, our founders (Mary Griffin RN, MPH, and Jay Bloodsworth MA, MBA) were not satisfied with impersonal way large companies, and how national franchises treated clients and care providers. Two of the greatest weaknesses of “corporate care providers” that Mary and Jay recognized were:

• Clients were not expertly matched with their caregiver. Client and family needs often were not clearly understood, leading to poor caregiver matches that failed to meet both the care needs and desires of clients and their families.
  
  
• Large corporations and national franchises had policies and procedures that got in the way of the most necessary ingredient to highly compatible caregiving relationships ‑ the development of strong caring, and trusting relationships between the caregiver and the client and their families. Many of the policies restricted the amount and types of services caregivers could provide which actually obstructed the development of close, caring relationships between clients and their caregivers. A client center approach was needed to replace the company center approach that dominated the home care landscape.

A Better Living Home Care Agency opened its first office in Sacramento, CA to serve the four counties of Greater Sacramento in December of 2000, and was welcomed as a breath of fresh air by the eldercare community. Our personal and professional approach to understanding client and family needs, combined with our client centered approach to in home care was unique and refreshing. In August, 2001 a second office in Concord, CA was opened in response to the needs of the eldercare community of the East San Francisco Bay Area.

What Makes Our Home Care Services Unique?

Using a comprehensive needs assessment, and experiencing a qualified professional interview of clients and their families prior to the start of care, A Better Living Home Care Agency excels in matching the most compatible and well‑suited caregivers with clients. We feel so strongly about finding the right caregivers and senior helpers for clients that we guarantee compatibility. If a client is not satisfied with a caregiver, just ask us and we'll provide a new caregiver within two business days, usually sooner than that.

Providing a highly compatible, qualified caregiver or senior helper is only the first ingredient to a great care experience. The second ingredient is to allow the client, their family and the caregiver to develop strong, caring, trusting relationships. We realized long ago that no agency can micromanage the complex relationship between clients, families, and their caregivers. In our client centered approach clients, their families, and the caregivers work together to define the roles and responsibilities around the client’s needs.

The third, and final ingredient to a great care experience is our care coordinators and supporting office staff. They are knowledgeable, experienced, considerate, and professional. They strive to exceed our clients’ expectations in every way. Whether you need a temporary or permanent caregiver or have an insurance question, they really do go the “extra mile” to provide the best possible service. Personalized, superior customer service and friendly, courteous and informative answers to your questions are the hallmarks of our service.

Who are the founders of A Better Living Home Care Agency?

Mary Griffin, RN, MPH has over 35 years of nursing experience with more than 25 years in home care, and home health care. She has a BS in Nursing, is a Registered Nurse, and earned a Masters of Public Health from Johns Hopkins University in Baltimore, MD. Over the last 25 years she has held executive positions at several national home care companies, and owned and operated a home health care agency with offices throughout California. She has published articles, and is a recognized home care leader throughout California.

Mary has a unique perspective, not only does she have over 25 years of experience, but she is also the primary care provider for her 88 year old mother who has severe short‑term memory impairment and debilitating arthritis. Her combined personal and professional experiences provide great insight into understanding client and families in need, and how best to serve them.

John “Jay” Bloodsworth, MA, MBA holds a Masters in Hospital and Healthcare Management, and a Masters in Business Administration from the University of Iowa. Jay has over 20 years of executive healthcare management experience, including: home care, hospital administration, medical group management, chronic disease management, and managed care.

Both Jay and Mary are active in the day to day management of the company. Their years of experience and drive energizes our team and keeps the focus on exceeding our clients expectations.